05/05/2016 – Heidi Kaess
LOOK NO FURTHER IF YOU NEED CARPETS OR TILES CLEANED AND REGROUTED!!!!! You won’t find ANYONE better!!!!!
Gerald and his helper are extremely professional, honest, competent, pleasant, reliable, punctual and helpful. All the appointments were made quickly and easily. When I needed to change my schedule at the last minute Gerald was completely accommodating. On the first visit I had purchased an Angie’s List Deal to clean wall to wall carpeting in 3 rooms. One of the rooms had stains on old carpeting the previous 3 other cleaners weren’t able to get out. Not only did Gerald and his assistant get out the stains but they deodorized and scotchguarded them and they smelled great! So then I asked him if he could do a badly stained wool area rug as well that no one else had been able to clean and Presto! Same story! And they worked hard and fast. Gerald gave me a quote to clean 1,525 sq feet of off white tile and to seal all the grout lines with a light color to protect them as well as clean a small area and paint the grout with a choice of colors so I could see how it would look. I needed to paint the condo first and even before that I had a leak in the kitchen that needed to be repaired and new Sheetrock put in. Gerald gave me a great recommendation on a person do to that job and he was really inexpensive and did fantastic work. The painter, highly reviewed on Angie’s List came next, and when he finished I mentioned I was getting the tiles done next and he said he had an amazing guy who worked like a maniac and did quality work for a reasonable price and he referred him to all his painting customers. Yup you guessed it, it was Gerald at 3N1!!! I was up north for a month when Gerald came to do the tile work and I was hesitant to pay for the whole job without seeing it. 3N1 was fine with me leaving about a 50% deposit and collecting the balance when I returned. He sent pictures when the job was done and the tile in the main part of the house and the 2 bathrooms looked fabulous! My friends stayed a few days later and when they showered they said there was something wrong with the grout. Gerald came back and said he thought there was a leak in the shower and that the grout wasn’t able to dry properly but he re did it again for free and since I still hadn’t paid the balance he discounted the shower job by 50% even though it was no fault of his own if there was a leak. Turned out there was a leak and I got an Angie’s List plumber to fix and Gerald returned to scrape out the old grout and put in lighter grout which looks great and dried perfectly. Also they took a filthy entry way wool rug to clean and it looks like new,including the fringe and smells wonderful ! I will use 3N1 going forward for any services they perform and are so happy to have found them. Trust me, you should use them too!
Description of work:
Between March and May I have had Gerald and his assistant 4 times.
The first time was to clean 3 rooms of wall to wall carpeting and an area rug.
The second was cleaning 1525 sq feet of tile and grout and seal all the grout lines as well as clean tile and grout in a shower and remove and regrout the floor of the shower as well as clean tile and grout around the tub with some regrouting and sealing.
The third was to take a wool area rug back to his workshop to be cleaned.
The fourth was to replace some discolored grout in a shower that was leaking. A+ on all 4 jobs!
Services Performed: Yes
Work Completed Date: 05/03/2016
Hire Again: Yes
800 Andrews Ave
Delray Beach, FL 33483
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